Frequently Asked Questions
Doesn’t my homeowners policy cover my tools?
No – homeowners policies exclude business and professional tools when they are not in your home.
What protection does BSRO provide?
BSRO has a reimbursement program with a maximum payout of $3,000 for covered losses on your tools while in your store location. This program is automatic and requires no action on your part.
If you wish to purchase the voluntary insurance for replacement amounts above $3,000, please visit our Enrollment page.
How do I enroll in tool insurance?
It’s easy and quick! Visit our Enrollment page, complete the online form and click “Submit.”
Do I have to list all of my tools on the itemized list?
No – you only have to list tools that would cost you $1,000 or more if you were to replace them at today’s prices.
What do I do if I have a claim?
For any losses over $3,000 in value, you can either submit your claim using our online Claims form, or you contact AssuredPartners at 1-800-860-0090 and ask for the Claims Department. Be sure to identify yourself as a Bridgestone Tool Insurance participant.
To file a claim for the first $3,000 of your loss, or for a loss that is less than $3,000 in value, please:
- Find the Serious Incident and Loss Notification Form on the Store Performance Dashboard > Resource Library > Forms.
- Complete the “Loss Report” form (3rd sheet on the document) in full and follow all instructions listed. Attach any necessary documentation.
- A copy of the form must be emailed to your store's:
- Area Manager
- Region Personnel (Region Operations Manager and Region Manager)
- Division Personnel (Division VP, Division Operations Director, EHSS Manager, HR Director, Division Finance Leader)
Do I have to pay for the first $3,000 of my inventory?
No – BSRO provides reimbursement for your tools up to $3,000 in value at no cost to you.
What does it cost?
The cost for the program is just 55¢ per $1,000 in value over the $3,000 free company reimbursement program and is conveniently deducted from your paycheck on a weekly basis.
Our online Enrollment form can provide you with the exact amount of your weekly deduction with no obligation to enroll in the program (you will be prompted with a choice to enroll at the end of the form after receiving a quote).
How do I make changes to my inventory or the amount of coverage I have?
Visit our Changes page to submit changes to your current tool insurance.
What do I do if I have more questions or comments?
Visit our Contact Us page to submit an online inquiry, and a tools insurance specialist will get back to you as soon as possible.
Can I continue my tool insurance if I leave BSRO?
No – this is a special program designed specifically for those who are part of the BSRO team (and/or its subsidiaries).
